We Service Everything We Sell
As Chicagoland’s premiere aquatic specialists, Aqua Pure Enterprises, Inc. has been servicing the pool and spa industry for over 30 years. Our depth of knowledge – from chemicals, equipment and parts, to installations, training or project consulting – enables us to provide our customers with a full range of services. As a result, Aqua Pure is the preferred vendor for many high profile Associations, Clubs, Health and Fitness Centers, Educational Facilities, Park Districts, and YMCA’s throughout Illinois.
Our ability to maintain such loyal customers is due to our ability to:
Here are some of the ways we accomplish this:
Full-Service Aquatic Providers
At Aqua Pure, our customers see us as a “one stop shop” where they can take advantage of our full range of services, including bulk chemical, supplementary and specialty chemical deliveries; equipment and parts sales; full service division for repairs and installations; troubleshooting, training and consultation; and renovations or new project installations. We are also the certified warranty service center for Acu-Trol, Chemtrol, Hayward, Accu-Tab, RayPak, Teledyne Laars, Pentair, ProMinent, Aqua Products, Aquionics UV and Stenner.
Pool Service Division
Aqua Pure is a Pre-Qualified Contractor with the Illinois Department of Public Health, our service division has a very comprehensive understanding of the mechanical pump room, equipment, plumbing, and valves. This gives our customers’ facility engineers an added advantage when troubleshooting any mechanical issues. Each pool service technician must also complete the Certified Pool Operator Course (CPO®), attend various manufacturer training workshops and keep well-versed with the equipment we install.
All work performed outside of minor repairs must be performed by a "Prequalified Swimming Facility Contractor" means a person who is prequalified by the Department to perform the construction, installation, modification, or repair of a swimming facility and its appurtenances. (820 Swimming Facility Code, Section 820:10 Definitions)
An experienced Regional Sales Representative is assigned to each customer. They are our customers’ front-line contact between Aqua Pure and all of the products or services we provide. As a result, they can provide technical training, specifications, and any other information related to the purchase, pricing, terms, shipment, taxes, and payment for products. Our Regional Sales Representatives have received his or her Certified Pool Operator (CPO®) certificate, regularly attend various manufacturer training workshops and are well-versed with water chemistry.
Whether your staff is tenured or you’re looking for guidance for a new facility, your assigned Aqua Pure regional sales representative can provide you with the training and expertise you need. We provide consultations, training, water analysis, and equipment assessments at no charge to all of our customers. In addition, we offer annual training sessions to our customers. These training sessions incorporate our customers’ facility regulations and requirements, the Illinois Department of Public Health Swimming Pool Bathing and Beach Codes, and the National Swimming Pool Foundation Handbook Guidelines.
Delivery of Products
A qualified delivery specialist who is hazmat trained and licensed makes all Aqua Pure’s bulk deliveries. The delivery truck is equipped with an emergency response kit, and all products have analysis of certification that is with the EPA. All our chemicals are delivered guaranteed strength and fall under Aqua Pure’s warranty or come with a manufacturer’s warranty that we support.
Even the best-maintained facilities can encounter unexpected problem conditions such as cloudy water, algae bloom, poor circulation, odd-colored water, film, and etc. Aqua Pure’s knowledgeable staff is there to conduct a complete analysis of the water and mechanical pump room and provide our customers with the quick solutions they need.
Put Aqua Pure’s experience, expertise and wide-range of products to work for you today. We look forward to being a part of your unique pool or spa facility’s success!